It's a pity you're not happy with your order and want to return your products! 💔
As long as the product is unopened and still sealed, you are of course welcome to return it. Unfortunately, you will have to pay the return shipping costs yourself.
Please also note our information on promotion codes and free gifts. Once the goods have arrived undamaged, you will be refunded the amount. 💸
(You can find more detailed information on our cancellation policy in our Terms & Conditions)
The costs for the return must be paid by the customer.
Simply fill out the cancellation form and enclose it with your return:
(If you would like to cancel the contract, then please fill in and return this form.)
–I/we (*___________________) hereby wish to cancel the contract entered into by me/us (*)
for the purchase of the following goods (*___________________)
– Order number (*JS-UK______________)
– Ordered on(*___________________)/received on(*___________________)
– Consumer name
– Consumer address
– Consumer signature (only when sent by post)
– Date
Please use the original box for the return, so that all the spices arrive back to us in their
original condition. 😊
Please send your return to the address below:
Fa. Radial:
Unit 26 Broadgate Oldham Broadway
OL9 9XA, Chadderton OLDHAM
United Kingdom